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Why providing feedback on HireApp PROs is important and how to do it?
Why providing feedback on HireApp PROs is important and how to do it?
Updated over a year ago

After each shift, you should rate your HireApp PROs and provide feedback. Rating and sharing feedback improves your roster and supports great PROs.

For each PRO, you can give them a rating from 1 to 5 stars depending on their performance on the shift, and provide more detail on how they did across skills, attitude, attire, and requirements relevant to their position and shift. There is always room for improvement, so all feedback counts!

PROs who receive really good ratings will be given priority to pick up more of your shifts in the future!

What happens when I give a PRO a 1-star rating?

PROs that are rated with 1 star:

  • Will not be matched with your business again

  • In case this professional has booked any of your future shifts, he/she will be removed from all of your shifts

  • We'll review your feedback and may follow up with you or someone on your team for additional information

  • Depending on the circumstances, we will remove the HireApp PRO from our network

I accidentally gave a PRO a 1-star rating, what do I do?

If you’ve mistakenly, left a bad review for the PRO, all you need to do is reach out to our [email protected] email, and let us know about the situation.

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