The on-site contact is the person in charge of the shift who will greet you upon your arrival, provide clock-in and out codes, address any issues, oversee your work, and give feedback on your work.
Each PRO is accountable for locating or contacting the on-site contact and clocking in on time to prevent any discrepancies or actions that could hurt their profile.
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​What if I can't get the code from the on-site contact when I arrive for my shift?